TERMS AND CONDITIONS
DEPOSITS
We require a 50% initial non-refundable deposit to secure the order at time of booking.
FINAL PAYMENT
Final payment is due 3 days before the order due date. We reserve the right to cancel the order if payment is late.
RUSH ORDERS
Requests made 7 days before due date may be subject to a rush order fee of $30.00.
CHANGES
We’ll do our best to accommodate any changes that are made 7 days before the order due date. Please note - extra charges may apply to last-minute changes.
CANCELLATIONS
Cancelled orders will be refunded minus the deposit and any monies already spent on supplies. If a cancellation is requested after work has been started, there will be no refunds.
NON-EDIBLES
Our cakes will occasionally include non-edible items on or in the cake. We’ll let you know which pieces cannot be eaten. It is your responsibility to ensure they are removed before serving.
CAKE DESIGN
We cannot duplicate an exact copy of another cake artist’s work but will ensure the look is similar.
DELIVERY & PICK-UP
Once an order is no longer in our care (delivered or picked up) we take no responsibility for any damage caused.